Contact

hairlissagebe@gmail.com

✅ 1. Full name, address, and phone number.

✅ 2. Photos of your hair: one front-facing, one profile, and one from the back.

✅ 3. What treatment are you interested in, and what are your availabilities?

✅ 4. What treatments have you had before, and when?

✅ 5. Confirm that you have read and accepted the conditions below.

Conditions to read and accept before each treatment

The information below applies to all types of hair straightening. It is presented clearly and transparently, based on the expertise of professionals with over 20 years of experience in straightening treatments, as well as the recommendations of manufacturers who specialize in hair chemistry and biology.

1. Practitioner:
The treatment is performed by a certified male professional, trained in hair smoothing in Brussels.

2. Products:
The products used are high-end, purchased from the Belgian distributor Sabelle Cosmetics, which is regularly inspected by the Federal Public Service (FPS) Health to ensure product quality and compliance in Belgium. Our smoothing treatments are next-generation, organic, and free from FORMALDEHYDE and glyoxylic acid.

3. Treatments not offered:
No service is provided to individuals with severely damaged hair, meaning hair that breaks with a light pull or feels elastic. These individuals must first undergo a repair treatment as k18.

4. Treatment process:

• The treatment can last from 4 to 8 hours, as it is applied strand by strand with precision. Typically it takes 4 hours, but if your hair is very long, dense, or difficult to manage, it may take up to 8 hours.
• The treatment is done at your home. Therefore, the smoke detector must be deactivated during the session and good lighting is required. You must find a suitable space with a chair and enough room. Outdoor treatments are not possible due to wind. Treatments performed in hotels are generally for clients from Switzerland or Luxembourg. However, hotel guests must inform the hotel staff and get their approval.

5. Coloring:

• All smoothing treatments may affect non-natural hair color. A smoothing formula designed to preserve color will be less intensive, reducing the straightening effect. The lower the quality of the dye used (e.g., box dye), the more visible the impact.
• On white hair: it may cause yellowing, visible only if there is a high concentration in the same area, this can be resolved with an anti-yellow patina treatment mask like the JOHN FRIEDA Ultra Violet at €6.
• On colored hair: expect a loss of 1 to 2 shades. Always do the treatment before coloring.
• On bleached hair: the treatment may slightly lighten the hair.
• Henna-colored hair with metallic salts responds poorly to treatment, except for 100% natural henna without salts.

Here is the result of a smoothing treatment on a client with bleached hair and some white strands:


6. Teenagers:
Teenagers aged 14 to 17 are accepted only with parental consent. If you are a minor, your parents must contact us directly.

7. Pregnant or breastfeeding women:
A medical approval is required. The full list of ingredients can be provided upon request.

8. Allergy test:
An allergy test is not mandatory, as the manufacturer does not require it. However, we recommend everyone to do it, as it is possible to have allergies without knowing it, and it is especially important for people who already have one or more known allergies. If you wish to do one, you must request it explicitly several days before your appointment. If you choose not to do it, claim you did it when you didn't, or perform it incorrectly, you will bear full responsibility in case of an allergic reaction.

9. Date:
Please do not schedule your appointment on an important day (birthday, wedding, meeting, etc.). The treatment requires calm and focus.

10. Ends:
It is strongly recommended to trim dry or dead ends before the treatment. This requires less work, less product (so lower cost), and above all, gives a much better final result.

11. Result: The organic straightening is a permanent treatment that relaxes the hair fiber in a lasting way, between 70% and 100%, depending on the hair type and the number of treatments performed. Some hormonal fluctuations (such as menstruation, pregnancy, postpartum, or medication) may temporarily affect the result. When we talk about a duration of 3 to 8 months, it refers to hair regrowth: the already straightened lengths remain straight, but the natural roots grow back untreated. The more straightening sessions you do, the more visible, consistent and easy to maintain the result becomes. Shine depends primarily on hair type: dark hair reflects light better, even without oils. Using a hairdryer remains essential to activate the product after washing. Only chemical relaxers allow hair to stay straight even when wet, but they severely damage the fiber, making it thin, flat, and without movement. Straightening should never be done on extremely damaged, elastic, or brittle hair. In such cases, the fiber must first be repaired, for example with K18 treatment, which is available over the counter. Hair weakened by poor-quality coloring, split ends, or aggressive routines needs prior care (masks, regular trims) before any treatment. Certain haircuts (very thinned-out or heavily layered) can also prevent an optimal result. Straightening can affect color, especially if low-quality box dyes were used. Consider switching to higher-quality coloring products in the future.

There are three types of straightening:
1. Keratin/formaldehyde straightening: banned in Belgium. Impressive initial results, but over time: dull hair, headaches, and serious health risks. And we do not offer it.
2. Chemical relaxers: total straightening, even when wet, but irreversible and very damaging, resulting in flat, lifeless hair. And we do not offer it, especially since some people have reported bald spots.
3. Organic straightening: gradual, more respectful of the fiber, and delivers beautiful results with proper care and maintenance.

Some useful clarifications: Ultra-straight before/after photos on Instagram are often done on hair already treated 20–30 times, never bleached, with a straight cut, artificial lighting, and plenty of serum. A perfect result cannot be expected after a single session, especially on thick or curly hair: it may take 2 to 3 treatments. After that, one treatment is enough to maintain the ideal result. Straightening does not repair the hair. It smooths and disciplines but does not improve hair health. A care routine remains essential. The goal of the first treatment is to relax the fiber, reduce volume, and make styling easier. Full straightness comes with consistency.

In summary: Organic straightening is intended for those who are ready to commit to a care routine, be patient, avoid unsuitable cuts, avoid poor-quality coloring, and understand that transformation is progressive. The final result is long-lasting, elegant, and easy to maintain, provided the right steps are followed. When someone’s straightening looks flawless, it is usually the result of time and care: multiple treatments, a solid haircare routine (serums, shine sprays, regular masks), and a haircut that is usually straight and polished. At first, straightening mainly softens the hair fiber, making styling easier, even if full straightness is not yet achieved. After several sessions, with consistent maintenance, the result becomes 100% straight, quick to style, and visibly refined.

12. Invoicing for professionals:
Professionals who require an invoice must provide their company name and VAT number before booking. No changes can be made afterward.

13. Refunds:
No refund will be granted once the treatment has been completed. In case of non-compliance with the guidelines and recommendations, the service provider cannot be held responsible.