Contact

hairlissagebe@gmail.com

Please provide all the required information listed below and confirm that you have read and accepted our conditions. Without this, we will not be able to process your request.

✅ 1. Name, first name, address, phone number.

✅ 2. Photos of your hair.

✅ 3. Which treatments have you done before and when?
Never do two treatments on the same day, but rather two weeks apart. After coloring/bleaching/highlighting or straightening/Botox, you should always do two or three masks and wait two weeks because the pH (hair health) drops with all treatments and recovers with time and masks.

✅ 4. State that you have read and accepted the conditions below.

Conditions to read and accept before each treatment

1. Practitioner: Male professional.

2. Products: Purchased from the Belgian distributor Sabelle Cosmetics, which is regularly inspected by the FPS Public Health to ensure the quality and compliance of the products on Belgian territory.

3. Treatments not offered:

• Haircuts and coloring.
• No service is offered to people with extremely damaged hair (brittle or elastic), as it will not withstand the straightening iron. An SOS treatment such as K18 must be carried out first.
• People with a very irritated scalp or presenting wounds or injuries on the scalp are excluded from the service and must first resolve this problem with their doctor.

4. Treatment procedure:

• The treatment can last from 4 to 8 hours for some people, as it is done strand by strand. Some hair may be longer, thicker, or more difficult to detangle.
• Here are the steps: - Shampoo 3 times (15 minutes) that the client does themselves with a special shampoo provided. - Drying (5 minutes) - Processing time (30-60 minutes) with a sophisticated device that costs €300 - Rinse with cold water (5 minutes) - Drying (20 minutes) - Straightening (2 hours). Between 4-8 hours depending on the length, mass, and condition (if there are many tangles, it lasts longer); these are things you can't plan ahead.
• Services are performed at home. Therefore, it is essential that your home is equipped with the following: a chair, a bathtub or shower with water access for washing hair, and a functional power outlet. The smoke detector must be deactivated during the treatment, as the straightening iron generates steam that may trigger it if it is located in the same room. Services performed in hotels are generally intended for foreigners coming from France, Luxembourg, or the Netherlands who get their hair straightened during their holidays in Belgium, but they are asked to inform the hotel staff in order to obtain their consent.
• During the treatment, if you touch the product with your hands, you must wash them with soap and apply moisturizing cream. Do not drink it and avoid contact with your eyes. Keep the protective cape/towel on you to avoid staining your clothes, and your hair must not come into contact with any material such as fabric (sofa, armchair) that may get stained. Preferably, wear clothing of little value. After rinsing the product, do not wipe your face with the same towel. Keep your eyes closed and rinse your face, wiping it with a towel that has not been used on your hair. If you have used a towel for your hair other than the one provided, you must then wash it in the machine separately from all other clothes to avoid staining them.

5. Coloring:

• On white hair: this may cause a yellowing effect. This is not visible if there are only a few white hairs, but if there are many in the same area or if all the hair is white, then it will be obvious. This problem can be solved with anti-yellowing shampoos and masks.
• On colored hair: this leads to a loss of 1 to 2 color tones. Always do the coloring after a straightening.
• On bleached hair: the treatment may slightly lighten the hair.
• Hair colored with henna containing metallic salts reacts less well to the treatment, except for 100% natural henna without metallic salts.

6. Teenagers: Teenagers aged 14 to 17 are accepted only with parental consent.

7. Pregnant or breastfeeding women: Doctor's approval required, with the list of ingredients provided upon request.

8. Allergy test: The allergy test is not mandatory but recommended, as the manufacturer does not require it (European cosmetic regulation CE n°1223/2009). If you wish to carry it out, you must make an explicit request several days before your appointment. However, if you choose not to do it, if you claim to have done it when you have not, or if you did not carry it out correctly by following our instructions and you have an allergic reaction during the treatment, this will be your sole responsibility.

9. Result: Straightening is a permanent treatment that straightens the hair between 70% and 100%, depending on the hair type and the number of treatments performed. One straightening can make the hair 100% straight, but if it is your very first time or if your hair is very resistant, 2 to 3 treatments may be necessary to achieve a completely straight result. If you see a perfect straightening on Instagram or in the street, it means that the person has already done several straightenings and regularly uses masks, oils, and serums. The result is permanent. Its duration is estimated between 4 and 8 months, as it depends on the individual hair growth rate: new hair grows without the product. The result of a straightening may be less optimal on hair colored with henna, during certain hormonal periods (menstruation, pregnancy, etc.), or due to the intake of certain medications. In addition, certain cuts, particularly very layered hairstyles, can also affect the quality of the result. A straightening never gives the same result on all hair types. For example, black hair naturally offers more shine and reflections. On the other hand, on already treated, fragile, or non-virgin hair, it is not possible to apply an intensive straightening without risking damage. The result will therefore be different from that obtained on healthy hair able to withstand an intensive treatment and provide better results.

10. Ends: It may be necessary to cut the ends after a straightening or botox treatment, especially if they have not been trimmed for a long time.

11. Volume: All straightening and botox treatments result in a loss of volume, which is a normal effect linked to the straightening of the hair fiber. The final volume depends mainly on the natural density of your hair. However, it is possible to use volumizing shampoos to partially compensate for this loss and bring extra lightness and fullness.

12. Billing for professionals: Professionals requesting an invoice must provide their company name and VAT number before booking the appointment. No changes can be made afterwards.

13. Refunds: No refund will be granted once the treatment has been carried out. In case of non-compliance with the instructions and recommendations, the provider cannot be held responsible.

14. Client responsibility:
It is important that the client:
- understands the impacts that a straightening or botox treatment may have on their coloring
- provides recent photos of their hair
- clearly indicates the hair treatments already carried out (straightening, bleaching, highlights) or, in the case of totally white or gray hair, a test phase is essential
- respects a delay of at least 2 weeks after a coloring before carrying out a straightening or botox.

15. Types of straightening:
- Organic straightening: all offer a similar result, whether called Indian, tanin/enzymo, protein, nano, collagen, Brazilian, American, Indonesian, Albanian, Colombian, Argentinian, Egyptian, Dominican, or other country-related names.
- Specific organic straightening: adapted to white, blond, or gray hair to minimize yellowing.
- Organic botox straightening: straightens less but mainly provides deep care. Recommended for fragile hair (bleached, highlighted, or damaged).
- Relaxers (Japanese, Korean, Luxter): they are chemical, risky if not done by an expert (breakage or holes in the hair), and very damaging. We do not perform them.
- Brazilian straightening with formaldehyde: prohibited in Belgium.

16. Appointment booking: Do not schedule an appointment during family gatherings, with friends, when you are busy, or if there is a risk of being disturbed by outsiders. Only book on days when you are truly available, so the session can take place in a calm setting. It is no longer possible to hold sessions outdoors due to wind, cold, and rain.