Contact

hairlissagebe@gmail.com

1. Full name, address, phone number, and a photo of your hair.

2. What treatment do you want, and what are your availabilities?

3. As a precaution, please specify the last hair treatments you have done and when (straightening/relaxers/coloring/bleaching).

4. Please mention in your email that you have read and accepted the conditions outlined below.

Conditions to read and accept before each treatment

These conditions apply not only to our methods and products but to all types of straightening treatments, regardless of where or by whom they are performed. The goal is to ensure transparency and clear information. No service will be provided to a client who has not read and accepted these conditions.

1. Practitioner: The treatment is performed by a certified male professional trained in Brussels at a center renowned for training Belgian and French experts.

2. Products: The products used are the most expensive on the market, high-end brands registered with ANVISA (National Health Surveillance Agency in Brazil), manufactured and imported from Brazil, purchased through the Belgian distributor Sabelle Cosmetics, which is regularly inspected by the Belgian Federal Public Service (FPS) Health to ensure product quality and compliance within Belgium.

3. Types of treatments offered:

• Tanin straightening (taninoplasty, enzymotherapy), Indian straightening, protein straightening: although more natural, these may require 1 to 2 initial sessions for certain hair types (very thick or resistant) before achieving a lasting result. Thereafter, a single treatment is generally sufficient. The straightening effect of these treatments typically lasts between 4 and 12 months depending on the individual (average 6 months), excluding hair regrowth. It is a semi-permanent to permanent treatment, so nothing can remove it, not even dish soap or clarifying shampoo.
• Smoothing botox treatment nourishes but straightens hair less than a straightening treatment; it has no connection with cosmetic surgery and is called botox because it rejuvenates the hair. The longevity of a hair botox treatment is not fixed: it is like treating a cavity—you don’t ask your dentist how long it will last.
• Hand blow-drying with a brush and a hairdryer or round brush is necessary to maintain straight hair, as heat activates the product in the hair.

4. Treatments not offered:

• Haircuts and coloring.
• Brazilian or keratin straightening (with formaldehyde – banned in Belgium) fades progressively with washes. The legal Brazilian/keratin straightening authorized in Belgium, without formaldehyde, simply falls into the category of tanin, enzymotherapy, Indian, or protein straightening.
• Relaxers (Japanese/Korean/Luxter, cold straightening without plates) offer very smooth results even without blow-drying but severely damage the hair fiber.
• No service is provided to individuals with severely damaged, brittle, or elastic hair. Such individuals must first perform an emergency treatment, such as Robson Peluquero CCRP.
• Individuals with a highly irritated scalp or scalp wounds/injuries are excluded from the service and must first address these issues with their doctor.

5. Treatment process:

• The treatment can last up to 8 hours for some people.
• Treatments are performed at home. Therefore, it is essential that your home is equipped with the following: a chair (not an armchair) allowing an upright posture, a bathtub or shower with water access for washing hair, and a working power outlet. The smoke detector must be disabled during the treatment because the flat iron generates steam and can trigger it if it is in the same room. Treatments performed at hotels are generally intended for foreigners from France, Luxembourg, or the Netherlands who get their straightening done during their vacations in Belgium, but they are asked to inform the hotel staff to obtain permission.
• During treatment, if you touch the product with your hands, you must wash them with soap and apply moisturizing cream. Do not ingest it and avoid contact with your eyes. Keep the protective jacket/towel on to prevent staining your clothes. Your hair should not come into contact with any material such as fabric (sofa, armchair) that might stain it. Preferably wear clothing of little value. After rinsing the product, do not wipe your face with the same towel; keep your eyes closed and rinse your face, wiping it with a towel not used on your hair. If you have used a different towel for your hair than the one provided, you will need to wash it separately from other clothes to avoid staining.

6. Coloring: First of all, I want to highlight an important fact many clients ignore: no coloring can make hair lighter than its natural shade. What you call coloring is actually bleaching, and no 100% natural and organic bleaching exists because they are always chemical.
I want to emphasize another important fact: when you do coloring or bleaching, be aware that you are committed to doing it for life, because when the color fades or the hair grows, the difference with the original hair color becomes too obvious. And since people cannot tolerate this, they redo coloring and/or bleaching. So please do not blame the straightening treatments when your color or bleach fades, as this is normal and you can fix this by doing another coloring afterwards.

• On white hair: it causes a yellowing effect. This does not bother people with a few white hairs, but if there are many in the same area or all the hair is white, it will be noticeable. This can be managed with anti-yellowing shampoos and masks.
• On natural hair: the treatment may slightly lighten the hair. This does not bother people.
• On colored hair: it causes a loss of 1 to 2 tones of color. It is therefore preferable to color after the treatment, not before. In this case, clients usually color afterwards.
• On bleached hair: the treatment lightens the hair. In this case, clients color afterwards to darken the hair. Some people have told me they preferred it even lighter and decided not to do anything.
• Henna-colored hair containing metallic salts reacts less well to the treatment, except for 100% natural henna without metallic salts.

If you have never seen these effects with other straightening treatments or botox, it is because the treatment was light and not intensive, or because the botox was not straightening, as there are straightening and non-straightening botox treatments.
Below is an overview of the impact of the straightening treatment on coloring through a before-and-after of a client with bleached hair (originally black, now chestnut) and some white hairs in certain areas. This overview shows a slight lightening of the hair:


7. Adolescents: Adolescents aged 14 to 17 are accepted only with parental consent.

8. Pregnant or breastfeeding women: Our products are 100% organic and considered safe for pregnant or breastfeeding women. However, only medical advice prevails. It is mandatory to consult a doctor in case of pregnancy, breastfeeding, medical condition, or hair transplant. The ingredient list can be provided to your doctor upon request.

9. Allergy test: The allergy test is not mandatory, as it is not required by the manufacturer of our products, especially since it is generally not offered in salons in Belgium without an explicit request from the client, whether for a smoothing treatment or a coloring. However, it is strongly recommended to avoid potentially serious situations, particularly for people with diagnosed or undiagnosed allergies, sometimes even unknowingly. According to Belgian law, which we follow, the allergy test is mandatory if it is explicitly indicated in the product leaflet of the product we use (which does not apply to us) or if the client makes an explicit request. If you wish to take the test, you must make an explicit request well before your appointment, so that we can send it to you by mail at our expense. On the other hand, if you choose not to take it, or if you claim to have done so when you have not, or if you have not carried it out correctly following our instructions and you present an allergic reaction, then this will be entirely your responsibility. It is good to remember that anyone can develop allergies during their lifetime, often without even realizing it.

10. Ends trimming: It may be necessary to trim the ends after a straightening or botox treatment, especially if they have not been refreshed for a long time.

11. Shine: The shine of the hair after a botox or straightening treatment depends solely on the hair type. Dark and uniform hair generally offers better shine. During our before-and-after sessions, we do not use special lighting or apply oil, unlike many others, to present an authentic and not artificially enhanced result.

12. Volume: All straightening and botox treatments cause a loss of volume, which is a normal effect related to the straightening of the hair fiber. The final volume mainly depends on the natural density of your hair. However, it is possible to use volumizing shampoos to partially compensate for this loss and add extra lightness and fullness.

13. Billing for professionals: Professionals requesting an invoice must provide their company name and VAT number before booking. No modifications can be made afterwards.

14. Refunds: No refunds will be granted once the treatment has been performed. In case of non-compliance with instructions, the provider’s liability cannot be engaged.

15. Gift pack: A shampoo worth €15 and a mask worth €10 are offered under conditions. Otherwise, they are available for purchase at €30, including service and delivery fees (€5).