Contact

hairlissagebe@gmail.com

✅ 1. Full name, address, phone number, and a photo of your hair.

✅ 2. Which treatments have you done before, and when?

✅ 3. Please mention that you have read and accepted the conditions below.

It is mandatory to send us an email with all the information listed above.

It is mandatory to send us a photo of your hair in its natural state: no styled hair, no old photos. We need to see the natural condition of your hair to better understand your needs.

It is mandatory to tell us which treatments you have done previously so that we can take the necessary precautions.

It is mandatory to read our conditions to understand straightening treatments, as there is no reliable information available on the Internet.

Conditions to read and accept before each treatment

1. Products
All our products are purchased exclusively from an authorized Belgian distributor: Sabelle Cosmetics, which is regularly inspected by the FPS Public Health to ensure the quality and compliance of products within Belgian territory. We therefore do not use any products containing harmful or prohibited substances.

2. Duration
The treatment lasts between 3 and 6 hours, depending on the length and thickness of the hair.
The treatment is long, as it is the one and only way to achieve a real straightening: there are many steps involved and the work is done on very fine sections. Our goal is not to rush the process or skip any steps.

3. Result
Our new-generation organic straightening treatments (the least harmful and the most natural) are permanent treatments that straighten the hair between 70% and 100%, depending on the nature of the hair and the number of treatments performed.
The result is permanent, and the duration depends on root regrowth as well as each person’s individual perception. Therefore, it is estimated to last between 3 and 8 months, depending on each person’s hair regrowth speed.
The result of a straightening treatment may be less optimal on hair colored with henna (except henna without metallic salts), during certain hormonal periods, or due to the use of certain medications.

4. Treatment
The treatment is carried out by a man who is passionate about straightening treatments and uses them on himself. Here, the professional uses the products he sells, giving him a deeper understanding of the services he offers.
The treatment is performed at home.
For clients from Switzerland, the Netherlands, Luxembourg, or those working at the European Commission: we also travel to hotels, provided you inform the hotel staff in advance.

5. Warnings
If your hair is in a very, very, very poor condition (for example, elastic hair), it is necessary to perform an SOS treatment yourself beforehand, otherwise it may break when using the straightening iron.
In case of scalp problems (wound, irritation, implant, etc.), you must first consult a doctor.
All straightening treatments may affect hair color.
The brand of our products authorizes treatments on minors from 14 years old, and parents must contact us.
The brand of our products authorizes treatments on pregnant or breastfeeding women, but a doctor’s approval is mandatory, with the list of ingredients provided upon request.

6. Allergy test:
The allergy test is not mandatory but recommended, as the manufacturer does not require it (European Cosmetic Regulation EC No. 1223/2009). If you wish to do it, you must explicitly request it several days before your appointment. However, if you choose not to do it, if you claim to have done it when you have not, or if you did not perform it correctly following our instructions and you have an allergic reaction during the treatment, this will be entirely your responsibility.

7. Invoicing for professionals:
Professionals requesting an invoice must provide their company name and VAT number before booking the appointment. No changes can be made afterwards.

8. Refunds:
No refund will be granted once the treatment has been performed. In case of non-compliance with the instructions and recommendations, the provider cannot be held responsible.

9. Additional information:

Where to find information about straightening treatments:

• It is better to train in a specialized center. In Belgium, hairdressers have no specific legal obligation to be trained or certified to perform straightening treatments, which is strange considering the number of procedures and precautions involved. In a straightening treatment, there is first a diagnosis, then the treatment itself, and finally the explanation of post-treatment care to the client. I personally had straightening treatments done as a client in salons in Belgium and I never received any post-treatment instructions.
• The problem is that to perform a straightening treatment, simply following an instruction manual is not enough.
• On the Internet, there is no serious or reliable explanation about straightening treatments; everything is mixed and unclear.
• Artificial intelligence can be dangerous: we tested one by asking for the steps of a tanin straightening treatment, and it gave us the steps of a different straightening method. In this case, the risk was hair breakage.
• I personally visited salons in Belgium as a client. One salon told me they were doing tanin straightening when it was actually a Brazilian straightening with formaldehyde, which is forbidden. Another salon said they were doing a bio straightening, which does not exist. Another said they were doing French straightening, even though it was not the Myriam K brand. The only French straightening brand is Myriam K.

• A hairdresser is always supposed to ask about the treatments you have done before performing another one, regardless of the treatment (except for cutting hair, of course, where there is nothing to ask).
• Some clients say nothing, and some hairdressers ask no questions at all, which is a big problem.
• We had clients who told us the following: “I had a bleaching done in one salon, I didn’t like the result, so the next day I did another bleaching in a different salon” (possible result: immediate breakage).
• We had clients who told us the following: “I had a relaxer done in one salon, I didn’t like the result, so the next day I did another relaxer in a different salon” (possible result: immediate breakage).
• We had clients who told us the following: “I had a color done in one salon, I didn’t like the result, so the next day I did another color in a different salon” (possible result: severely damaged hair).
• It is important to understand that after any hair treatment, masks are used to restore the pH and a waiting period of 2 weeks is required.
• Another important point: if you have had a bleaching or a relaxer, it becomes mandatory to perform a strand test before any other treatment, otherwise there is a risk of hair breakage.

• We remind you that we do not work with any ingredients that are forbidden in Belgium or anywhere in Europe.
• Our products are purchased from a distributor that is controlled by the SPF Health authorities, which means they are authorized to be bought and used.

• Coloring: loss of 1 to 2 tones of color.
• Always do the straightening BEFORE the coloring.
• We do not offer coloring services, but we recommend having coloring done in salons. Some people have colored their hair themselves using poor-quality products; the straightening was successful, but the color result became bad.

• Many people say “I had a color done” when it was actually a bleaching, and this is where the risks increase dramatically.
• As soon as you lighten more than 1–2 tones, it is bleaching. Blonde, highlights, balayage, ombré, root lightening = bleaching.
• We strongly advise everyone not to do bleaching or relaxers on themselves. It is also strange how easy these products still are to buy.
• Another important point: if you have had a bleaching, it becomes mandatory to perform a strand test before any other treatment, otherwise there is a risk of hair breakage.
• We do not recommend straightening treatments on bleached hair; at most, we recommend a straightening botox treatment.

• Here, a strand test is mandatory for anyone who has had a relaxer, a bleaching, or a recent straightening treatment.
• We also perform a strand test on white and grey hair to check that it does not turn yellow.

• This is the question that comes up most often and that many people find difficult to understand.
• First, we exclude the forbidden straightening treatment, which is Brazilian straightening (with formaldehyde), called “keratin straightening” by English speakers.
• Next, we exclude the most chemical treatment: relaxers. Japanese and Korean “straightening” are not straightening treatments but relaxers.
• Relaxers, despite being the most chemical treatments, are authorized. We do not perform them because they require too many precautions. They must be done only on very specific hair types, such as very thick, virgin Asian hair with no previous coloring, and must be performed by a true expert who charges between €400–600 to deliver a good result while avoiding risks.
• There is only one type of straightening left that we perform: acid-based straightening treatments, and they all work the same way. If your straightening does not contain formaldehyde and is not a relaxer, then it is an acid-based straightening, period.
• Acid straightening treatments are all the same; the names change only for marketing reasons.
• What is a Brazilian straightening without formaldehyde? An acid straightening.
• Straightening botox = a less concentrated acid straightening that smooths less.
• Non-straightening botox = a deep mask.
• The straightening that smooths the least = Brazilian with formaldehyde.
• The straightening that smooths the most = relaxer, but be careful: if poorly done or not adapted to the hair type = hair loss.

• The goal of a relaxer is to make the hair 100% straight, which is why the hair type must be carefully evaluated; if the hair cannot handle it, it will break.
• The goal of an acid straightening is to proceed gradually, relaxing the hair as much as possible while making sure not to break it.
• Acid straightening: for afro hair, for example, several treatments may be needed at the beginning to achieve straightness, but afterward the treatment is done only once each time.
• Is it possible to make hair 100% straight with an acid straightening like a relaxer? Yes, it is possible, but in that case there is also a higher risk of breakage.

• There is no such thing as a bio or natural straightening.
• We prefer to be honest, because sometimes people contact us looking for 100% natural and bio solutions.
• There is no natural way to straighten hair: formaldehyde = chemistry + toxicity (which is why it was banned), acid = chemistry, relaxer = very high-level chemistry.

• Extremely important: you cannot do a straightening treatment and then do nothing afterward.
• Some clients told us: “I had a straightening treatment and I didn’t like the result because my hair was dry for one month.”
• This is because the hairdresser let them leave without explaining anything.
• A straightening treatment impacts the hair’s pH, meaning the hair’s health. If no masks are done afterward, the hair remains dry, dull, and smelly.