Contact

hairlissagebe@gmail.com

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Terms and conditions

Introduction

• In Belgium, as in many countries, hairdressers are not legally required to be trained in straightening treatments to perform them. As a result, some simply follow product instructions and apply them to everyone, which is not sufficient.
• The instructions provided with straightening products are not incorrect, but they are not sufficient. New-generation straightening treatments require specific techniques applied throughout different stages of the process.
• These treatments require techniques that are often not mentioned in the instructions.
• Most information available online is based either on product instructions or on outdated and sometimes prohibited techniques. Platforms like ChatGPT compile and mix this information, which often leads to incomplete or unreliable guidance.
• It is therefore important to explain to clients that what they have read online may be incomplete or even incorrect, and that methods used by previous hairdressers may no longer be up to date, especially if they have not received proper training in straightening treatments.
• Regarding price differences: a proper straightening treatment requires time and multiple steps. When lower-quality products are used and steps are skipped to shorten the process, the result is a cheaper but less effective treatment.

1. Products

• All our products are purchased exclusively from an authorized Belgian distributor, “Sabelle Cosmetics,” which is regularly inspected by the FPS Public Health in order to guarantee the quality and compliance of products in Belgium. We therefore do not use any products containing harmful substances or substances prohibited in Belgium or Europe. Products certified by the CPNP through an approved European laboratory, containing neither formaldehyde nor glyoxylic acid, and currently among the safest on the market. Suitable for pregnant and breastfeeding women.

2. Different types of straightening

There are only three categories of straightening in the world 🌍: formaldehyde (banned), alkaline (the most chemical), and acid (the least chemical).

• Brazilian/Keratin straightening with formaldehyde ❌: Banned in Belgium and throughout Europe. We do not perform it. It is the quickest to perform and fades with each wash.
• Relaxing (Japanese, Korean, Luxter) ⚠️: chemical, with precautions that must be taken. It is the one that straightens the most, but also the one that damages the hair the most. It must be done on virgin hair and by an expert in hair relaxing, otherwise there is a risk of bald spots and hair loss. It makes the hair very flat, and the difference is very visible during regrowth. However, it can deliver very good results on certain hair types when done properly, but we do not perform it.
• New generation straightening ✅ (tanin, Indian, protein, collagen, French, Colombian, Egyptian, Albanian, etc.): less chemical than relaxing, so it causes less damage. The result is close to relaxing. The result is permanent depending on each person’s regrowth. We have clients for whom it lasts 3 months, others 4 months, others 6 months, and some even longer. In general, for the majority of our clients, it lasts between 4 and 6 months. A Brazilian/keratin straightening without formaldehyde also belongs to this category.
  
  👉 These are the ones we perform, because they are the least chemical. Depending on the hair type and the number of treatments, it is possible to achieve a 100% straight result, close to the Japanese effect, but in a progressive way that respects the hair fiber. Here, we have never had anyone experience problems with our products, such as hair loss. On the contrary, some even notice less hair shedding. Hair loss is mainly caused by Brazilian straightening with formaldehyde or by a failed relaxing treatment.
  
  Very resistant hair, such as coily hair, may require two treatments in order to achieve a 100% straight result. Either the result is straight from the first time, or the hair goes from coily to wavy and a second treatment will need to be repeated. After that, only one treatment will be enough each time from then on.

3. Purpose of a straightening

• Most people do not get a straightening treatment because they believe it is only done to make the hair straight.
• In reality, most of our clients get a straightening treatment mainly to make styling easier (5 minutes instead of one hour).
• The rest of our clients also do it because they continuously receive compliments for several months about the softness, shine, etc.

When a straightening or hair botox treatment is done properly, a satisfied client usually continues to do it for life due to the consistent results.

4. Which treatment to choose?

• I want straight hair = straightening
  
• I want a bit of straightening and a bit of care = straightening botox
  .

5. Staff

• The treatment is performed by a trained and certified male professional in Brussels in this field.

6. At home

• The treatment lasts between 4 and 7 hours, depending on the thickness, length, and how difficult the hair is to detangle.
• A room with enough space to move freely is required, with a table for equipment and a chair for the client. An electrical outlet, as well as a shower or bathroom with hot water, is needed. Treatments cannot be performed outdoors due to wind. The client washes their own hair. The hairstylist does not accompany clients to the bathroom but explains the process.
• For clients from Switzerland, the Netherlands, Luxembourg, or those working at the European Commission: we can also come to your hotel, provided that the hotel staff is informed in advance.
• The client is fully responsible for the location where they receive the service. Therefore, clients living in shared accommodation are not accepted.
• The client must be fully available and not engaged in activities that may disrupt the treatment.

7. Pricing

• On this page, you will see an image showing hair lengths: A (210 €), B (230 €), C (250 €), D (270 €).
• For clients located far from Brussels, an additional €20 fee applies.
• Very short or very long hair (Rapunzel type) is unfortunately excluded.

8. Coloring

• Coloring = makes the hair darker (permanent = chemical, non-permanent = gentler)
• Bleaching or highlights = makes the hair lighter and is always chemical.
• All straightening treatments, hair botox, and flat iron use will affect hair color.

9. Minors

• We accept minors only from the age of 14 and with parental consent. The parent must contact us to schedule the appointment.

10. Pregnant or breastfeeding women

• Even if a straightening product is considered compatible with pregnant or breastfeeding women according to the brand and manufacturer, it is mandatory to follow medical advice, which always takes priority over that of brands and manufacturers. Please provide the ingredient list to your doctor before booking if this applies to you (list available upon request).

11. Allergy test

• The allergy test is not mandatory but recommended, as the manufacturer does not require it (European cosmetic regulation EC No. 1223/2009). If you wish to carry it out, you must explicitly request it before booking an appointment. If you choose not to do it while being allergic, if you claim to have done it when it is not the case, or if you have not performed it correctly following our instructions and you experience an allergic reaction during the treatment, this will not be our responsibility.

12. Warning

• If your hair is in very poor condition, meaning at the end of its life, such as elastic hair, it is necessary to first perform an SOS treatment, which you can do yourself as it is simple and requires no special precautions, e.g., K18 sold on the website "all-keratin.com". Elastic hair can break when using a flat iron.
• In case of scalp issues (injury, irritation, implants, unusually heavy hair loss, etc.), you should first consult a doctor.
• The result of a straightening treatment may be less optimal on hair colored with henna (except henna without metallic salts), during certain hormonal periods, or due to certain medications.
• Consider trimming the ends (0.5 cm) to improve the result, as the ends are often damaged and split during flat iron use, which does not look good. This mainly concerns hair that has not been cut for a long time or is damaged.

13. Invoicing for professionals

• Professionals who require an invoice must provide their company name and VAT number before booking an appointment. No changes can be made afterward.

14. Refund

• No refunds will be granted once the treatment has been carried out. In case of failure to follow the instructions and recommendations, the service provider cannot be held responsible.