Contact

hairlissagebe@gmail.com

Terms and conditions to read and accept

1. Products

• All our products are purchased exclusively from an authorized Belgian distributor: Sabelle Cosmetics, which is regularly inspected by the Belgian Federal Public Service (FPS) Public Health to ensure product quality and compliance within Belgian territory. We therefore do not use any products containing harmful or prohibited substances in Belgium or Europe.

2. Different types of straightening

There are only 3 types of straightening. If it feels like there are 50, it is because their derivatives are 90% similar. Why are there so many straightening treatments? We will not go into details, but the overall objective is mainly marketing.

1. Brazilian with formaldehyde ❌: Prohibited in Belgium, we do not perform it.
2. Relaxer (Japanese, Korean, Luxter) ⚠️: very chemical, many precautions must be taken. It is the one that straightens the most, but also the one that damages the most. Must be done on virgin hair and by a relaxer expert; otherwise, there is a risk of holes and hair loss. Makes the hair very flat, and the difference is very noticeable during regrowth. However, it can deliver very good results on certain hair types if properly performed, but we do not offer it.
3. New generation straightening ✅ (tannin, Indian, protein, collagen, French, Colombian, Egyptian, Albanian, etc.): less chemical than relaxer, therefore causes less damage. Contains no prohibited substances. Results similar to a relaxer without the side effects. Permanent result lasting 4 to 8 months depending on individual regrowth.
   These are the treatments we perform, as they are the least chemically aggressive. Depending on the hair type and the number of treatments, it is possible to achieve a very straight result, close to the Japanese effect, but progressively and while respecting the hair fiber.
   
   Getting close to a 100% straight effect initially requires 1 to 3 treatments; afterwards, only one treatment is needed each time.
   Example: Afro hair → curly after the 1st treatment → wavy after the 2nd → straight after the 3rd. After that, the hair remains straight with each new treatment.

3. Organic treatments

• Some clients ask us about 100% organic or 100% natural straightening or coloring treatments.
• 100% organic and 100% natural claims are mostly marketing.
• Any 100% organic and 100% natural treatment only lasts a few days.
• Here, we do not offer any 100% organic or 100% natural treatments, but we do offer some of the least chemical treatments on the market that are authorized in Belgium.

4. Purpose of a straightening treatment

• Most people do not get a straightening treatment because they think it is done only to make the hair straight.
• In reality, most of our clients get a straightening treatment primarily to make styling easier (5 minutes instead of one hour).
• The rest of our clients also do it because they continuously receive compliments for several months.

5. Which treatment to choose

• I want straight hair = straightening
  (only if the hair is not bleached and not damaged).
• I want a bit of straightening and a bit of care = straightening botox
  (also suitable for bleached and damaged hair).
• We do not offer treatments that repair while preserving curls. These services correspond to non-straightening botox treatments, performed in 1 hour, and we do not travel for such a short duration.

6. Hairdresser

• The treatment is performed by a man trained in straightening in Brussels.

7. At home

• The treatment is carried out at home. Some people contact us because they can continue working remotely while the treatment is being done. Others contact us because they prefer to stay at home or take care of their babies.
• For clients from Switzerland, the Netherlands, Luxembourg, or those working at the European Commission: we also travel to hotels, provided the hotel staff is informed in advance.
• At home = VIP treatment, one single hairdresser at your disposal from start to finish.
• A salon must be profitable and has significantly higher expenses (equipment, chairs, shampoo station, rent, etc.). In general, salons need to charge around €100 per hour. Some people ask us for straightening treatments at €50–100, without understanding that if we were operating in a salon, the price would be closer to €400 to €600.

8. Pricing

• On this page, you will see an image showing the lengths: A (€200), B (€220), C (€240), D (€260).
• Hair that is too short or too long (Rapunzel-type) is unfortunately excluded.
• Outside Brussels: add €20.
• Prices include a package consisting of a shampoo made in Brazil, a mask made in South Korea, and a serum made in the United States, worth €30, offered free of charge. A proper routine with suitable products is ideal to optimize the final result of the treatment.

9. Duration of the treatment

• The treatment lasts between 5 and 8 hours, depending on the hair density, length, and level of difficulty in detangling.

10. Respect

• If there are people in your home, we do not mind as long as they are not in the same room observing the treatment and asking numerous questions.
• Services performed in crowded environments create distractions and may affect the quality of the final result.

11. Results

• Permanent treatments that straighten the hair between 70% and 100%, depending on the hair type and the number of treatments performed.
• The result is permanent, and its duration depends on root regrowth as well as individual perception. Therefore, it is estimated to last between 4 and 8 months, depending on each person's regrowth speed. Some clients contact us every 3 months, others every 6 months, and others every 8 months. Long-lasting results truly depend on individual regrowth.
• The result of a straightening treatment may be less optimal on hair colored with henna (except henna without metallic salts), during certain hormonal periods, or due to the use of certain medications.
• For those who get straightening treatments every 6 months, we recommend a straightening botox 3 months after the straightening, between two treatments, as it boosts the straightening effect.

12. Coloring

• Coloring = makes the hair darker (permanent = chemical, non-permanent = milder)
• Bleaching = makes the hair lighter and is always chemical.
• All straightening treatments impact hair coloring; this is unavoidable and not our responsibility.
• We recommend that everyone avoid personal experimentation, meaning buying low-quality hair dyes and applying them yourself, as you may not perform the process correctly. We encourage clients to have professional coloring done in a salon. We do not offer coloring services because it is not our specialty and we are not passionate about coloring; we are exclusively specialized in straightening.
• We have noticed that clients who have their coloring done in a salon achieve better results.
• We are not coloring experts. Therefore, we cannot answer all questions in this field. We advise directing these questions to a hairdresser specialized in coloring.

13. Minors

• We accept minors only from the age of 14 and with mandatory parental consent. Parents must contact us directly to schedule the appointment.
• Our straightening treatments are authorized by the product manufacturer for minors who have had at least two menstrual cycles.

14. Allergy test

• The allergy test is not mandatory but recommended, as the manufacturer does not require it (European Cosmetic Regulation EC No 1223/2009). If you wish to perform it, you must explicitly request it several days before your appointment. However, if you choose not to do it, if you claim to have done it when you have not, or if you have not performed it correctly according to our instructions and you experience an allergic reaction during the treatment, this will be entirely your responsibility.

15. Warning

• If your hair is in a very, very, very poor condition (for example, elastic hair), it is necessary to first perform an SOS treatment yourself; otherwise, it may break when using the straightening iron.
• In case of scalp issues (injury, irritation, implant, abnormally significant hair loss, etc.), you must first consult a doctor.
• The brand of our products authorizes the service for pregnant or breastfeeding women, but medical approval is mandatory, with the list of ingredients provided upon request.

16. Invoicing for professionals

• Professionals requiring an invoice must provide their company name and VAT number before booking the appointment. No modifications can be made afterward.

17. Refund

• No refund will be granted once the treatment has been performed. In case of failure to follow the instructions and recommendations, the service provider cannot be held responsible.