Contact

hairlissagebe@gmail.com

✅1. First name, last name, address, phone number, photo of your hair.

✅2. What treatment do you want and for when?

✅ 3. What treatments have you done before, and when?

✅4. Mention that you have read and accepted the conditions below.

- Indian straightening: powerful straightening effect + a lot of care. Lasts 4 to 6 months.

- Protein straightening: powerful straightening effect but zero care. Lasts 4 to 6 months.

- Tanin straightening: mainly for blonde, bleached, or highlighted hair. Lasts 4 to 6 months.

- Brazilian straightening: original with formaldehyde = banned in Belgium. Without formaldehyde = protein straightening.

- Collagen or botox straightening: suitable for damaged hair that needs repair while also wanting a straightening effect. Lasts 2 to 3 months.

- Japanese, Korean, or Luxter straightening: chemical relaxer we do not offer and do not recommend.

- French straightening: a protein straightening with diamond powder. We no longer offer it, because we don't have much clients willing to pay €400 for a straightening.

- American, Indonesian, Albanian, Colombian, Argentinian, Egyptian, Dominican and other country-named straightenings: protein straightening.

Conditions to read and accept before each treatment

Why were these conditions created? To waste time or for decoration?

This page was created to answer almost all questions, to avoid endless PING PONG messaging... Yes, there have been people here who sent messages every day, several times a day, even at 3:00 AM, without ever booking an appointment — as if we were their servants.

So please do not contact us if you plan to do the treatment yourself by buying the products on your own. That’s completely irresponsible, and no one will be there to defend you if you use professional-grade products without ever having been trained in this field.

A hair straightening treatment isn’t done just like that with a PAY&GO system (pay and get out). It’s an art, an expertise — there are precautions to take before, during, and even after the treatment.

So if you don’t want to read this, it’s better to go somewhere that offers PAY&GO. I’ve heard from many dissatisfied clients who went there, got disappointed, and never did a straightening treatment again. Here are some examples:

• A client told me that a salon in Belgium messed up her bleaching, and then that same salon offered to redo the bleaching the same day... That’s TOTAL unprofessionalism. The risk was literally to lose all her hair — she was very lucky.
  Two weeks after these two failed bleachings, this client contacted us for a straightening treatment...
  Now imagine what would have happened if she had gone to another salon that does straightening treatments, and they asked no questions and just started the process. What’s the risk? The risk of completely losing her hair.
  That’s why we take precautions beforehand. After she shared her story, we didn’t do just any treatment. We chose a suitable straightening treatment and did it in two steps — first with a strand test, which took us a full hour without charging any extra.
• Another client contacted us for a protein straightening treatment. When we asked about previous treatments, she said she had done two failed chemical relaxers herself. We quickly understood that a protein straightening (which is way too strong in her case) wouldn’t work, so we offered a gentler option — again, starting with a strand test.
  Now imagine she goes to a salon that asks no questions and just agrees to do the protein treatment, not knowing she had done two relaxers within a month... The result could be catastrophic.
• Yet another example: “Hi, I had a €400 straightening treatment in a salon and ended up with bald spots...” Of course that’s possible, especially with chatty hairdressers who don’t follow the proper process or use quality products.
• One more: “Hi, I had a straightening treatment in a salon, but afterwards my hair was super dry and damaged for two months...”
  Of course — it’s because the salon didn’t give you any post-treatment guidance. They just said ‘thank you, goodbye’.

In fact, getting a treatment here is like receiving a tailor-made service—Rolls-Royce level. Because when you go to a perfume store in town, no one asks about your skin type. They just have you test the perfume on a piece of paper or on your wrist, without asking whether you have oily or dry skin, whether you sweat a lot, whether you've had strange olfactory reactions, or even about your skin's pH or microbiome. The result? You buy a perfume that smells absolutely amazing in the bottle or on the sales assistant, but on you it turns sour, overwhelming, flat, milky, sharp… or downright “cheesy.” And it’s the same with YouTube videos about perfumes—they’re not that helpful. Just like YouTube videos about hair smoothing treatments, because every situation and every case is unique.

Questions: All questions are welcome, except those about my personal life... We’re not here to have a pleasant chat. Concentration is extremely important, and for that reason, I’m not a talkative hairdresser — I’m very quiet because I’m highly focused and a perfectionist. Talkative hairdressers often cause a lot of problems, as mentioned earlier. A chatty hairdresser also ruined my coloring in the past, and the result was horrible. Do not contact me to tell me that you know better than a trained and experienced professional. Do not contact me to tell me that your hairdresser or another salon does things differently and that they’re right — in that case, just go to them. Many hairdressers and salons have zero training in straightening treatments: they just read an instruction manual, which leads to poor results. Some even continue to use products containing substances that are banned in Belgium.

1. Practitioner: The treatment is performed by a male professional, certified in hair straightening and trained in Brussels.

2. Products: The products used are the most expensive on the market, high-end brand, purchased from the Belgian distributor Sabelle Cosmetics, which is regularly inspected by the FPS Public Health to ensure the quality and compliance of the products on Belgian territory. We do not offer any chemical straightening treatments such as Japanese, Korean, or Luxter. Our straightening treatments are state-of-the-art, organic, and free of FORMALIN.

3. Treatments not offered: No service is offered to people with severely damaged hair, meaning hair that breaks when barely pulled or feels elastic. These people must first undergo a treatment such as Robson Peluquero, K18, etc.

4. Treatment procedure:

• The treatment can take from 5 to 8 hours, as it is done meticulously strand by strand.
• Services are performed at home. Therefore, it is essential that your home is equipped with the following: chair, bathtub, shower, a power outlet. The smoke detector must be deactivated during the treatment. Services performed in hotels are generally intended for foreign clients coming from France, Luxembourg, or the Netherlands, who get their straightening treatment during their vacation in Belgium, but they are asked to inform the hotel staff to obtain their approval.

5. Coloring:

• On colored hair: this causes a loss of 1 to 2 color tones. Always do the treatment before coloring.
• On bleached hair: the treatment may slightly lighten the hair.
• Hair colored with henna containing metallic salts reacts less well to the treatment, except for 100% natural henna without metallic salts.

Here is the impact of the straightening treatment on a client with bleached hair and white hair in some areas.


6. Teenagers: Teenagers aged 14 to 17 are only accepted with parental consent and only if they had their first menstruation more than 3 months ago.

7. Pregnant or breastfeeding women: Doctor’s approval required, with the list of ingredients provided on request.

8. Allergy test: The allergy test is not mandatory, as it is not required by the manufacturer of our products, and therefore Belgian law does not oblige us to do it. However, we recommend it to everyone, as some people may have allergies without even knowing it. If you wish to take the test, you must request it explicitly several days before your appointment. However, if you choose not to take it, claim you did when you didn’t, or if you didn’t perform it correctly according to our instructions and you have an allergic reaction during the treatment, it will be entirely your responsibility.

9. Invoicing for professionals: Professionals requesting an invoice must provide their company name and VAT number before scheduling an appointment. No modifications can be made afterwards.

10. Refund: No refunds will be granted once the treatment is completed. In case of non-compliance with the instructions, the service provider cannot be held responsible.

11. Date: After some abuses, I decided to add this condition: do not book an appointment on a date when you have a family dinner, a birthday, a move, a gathering with friends, a wedding, or any other event. You must book an appointment only on a date when you have free time and we can work in a calm environment. As mentioned earlier, I’m not a talkative hairdresser, because I’m a perfectionist and focused every single second. I live the straightening process — the smell, the sound, the touch… everything matters. If I perform the treatment while you are constantly moving, talking to your friends, or if your friends are there watching me work like I’m some kind of show, then the result will not be optimal for YOU due to the lack of concentration. Also, please do not contact me if you’re in a rush or have other things planned. A straightening treatment takes several hours (5 to 8), not 1 to 2 hours. I can do it in 2–3 hours if you really want and explicitly request it, but the result will not be optimal. You must be on time, ready, and fully available. Please don’t create awkward situations like: “Hi, welcome... Can we start the treatment in 5–10 minutes? I’m on the phone…”

12. Results: The result depends on many factors: hair type, and how many times straightening has been done. That’s why we say a straightening treatment can smooth between 70% and 100%. If your hair is black, it will be the shiniest. In reality, the duration is not 4 to 6 months — it’s permanent. We say 4 to 8 months because it depends on how fast your hair grows. If it grows fast and it bothers you, you’ll have to redo the straightening every 3 to 4 months. In other cases, it can even last 6 to 12 months, but that’s more rare — it depends on the individual.
Failed results: a straightening treatment may not work well during hormonal periods (pregnancy, just after giving birth, menstruation), when taking certain medications, if the cuticle is closed (especially during the first straightening, which may prevent full results), or in the case of henna use.
You should not trust Instagram results — they are misleading. On Instagram, for the results you see, there’s always: lots of oil applied to make the hair look shinier and smoother (temporary effect), a ring light that enhances brightness and shine, and most importantly, the people shown usually already had about twenty straightening treatments — because with each session, the result gets better.